Shipping Policy

We process orders between Monday and Friday from 9am-5pm Eastern Time. We are closed Saturday & Sunday. Orders will normally be processed within 5 business days of ordering. Please note that we do not ship on weekends. 

Countries We can Ship to:

United States, United Kingdom, Canada, Australia, Austria, Canada, Norway, France, Germany, Israel, Saudi Arabia, Russia, Ukraine, Hong Kong, Korea, Malaysia, Singapore, Turkey, Belgium, Switzerland, Denmark, Hungary, Italy, Luxembourg, New Zealand, Netherlands, Poland, Sweden, Spain, Japan, Finland, Ireland, Portugal, Mexico

The approximate shipping time accords to each country:

United States: You can expect your package to arrive in 15-20 business days.

International: 15-30 business days.

*Please note that these are estimated delivery times only, therefore Liberty Printz is not guaranteeing delivery dates. We do not give refunds for delays in shipping, as we cannot control what our shipping providers do.  Please exercise patience, and we will help you as much as possible.

We will not consider a package lost until after 35 business days have passed.  At that time we will issue a refund or replacement of the item ordered.

Please ensure all delivery information is correct. We do not give refunds if customer provides incorrect shipping information.  In most cases our shipping provider destroys parcels.  Returns due to incorrect shipping information do not come to us.  If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.

Your local customs office (International) may require additional documents and time to clear your package, which may delay the estimated delivery time. 

Some countries may be subject to a customs tax, import fee and/or duty fee, or anything along the same nature. Although we do our best to avoid these extra fees, there may be instances where you will be required to pay extra in order to receive your product at the time of delivery. The fee will be the responsibility of the person making the purchase. Liberty Printz will not be liable for any additional fees.

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

Fast Shipping

We process orders from Monday to Friday. You will love how quickly our custom printed products arrive at your door!

30 Day Money Back Guarantee

Not happy with your purchase?  Let us know, and we'll refund or replace your item.

Happy To Help

Just contact us, and we'll answer any question.  Have a customization or design request? It will be our pleasure to make it for you.